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Privacy Policy

Last updated: 30 July 2025

Introduction

My Specials SA ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to discover catalogues, deals, and promotions from South African retailers.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Subscribe to our newsletter or marketing communications
  • Contact us through our contact forms or email
  • Save favorites or create personalized content

This information may include your name, email address, and any other information you choose to provide.

Location Information

With your explicit consent, we may collect and process information about your location to:

  • Show you stores and deals near your location
  • Calculate distances to stores and sort results by proximity
  • Provide location-based recommendations and personalized content

Location data is processed locally in your browser and is not permanently stored on our servers unless you explicitly save a location to your account.

Usage Information

We automatically collect certain information about your device and usage patterns, including:

  • Browser type and version
  • Operating system and device information
  • IP address and general location (city/region level)
  • Pages visited and time spent on our site
  • Search queries and interaction patterns
  • Referral sources and exit pages

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our service
  • Personalizing your experience and content recommendations
  • Processing and managing your account and saved preferences
  • Sending you updates, newsletters, and promotional materials (with your consent)
  • Responding to your comments, questions, and customer service requests
  • Analyzing usage patterns to improve our service and user experience
  • Detecting and preventing fraud, abuse, and security issues
  • Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security practices and update them as necessary to maintain the protection of your information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct any inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information, subject to certain exceptions
  • Portability: You can request a copy of your information in a structured, machine-readable format
  • Objection: You can object to certain processing of your information
  • Withdrawal of Consent: You can withdraw your consent for location services or marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our service.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our service.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please use our contact form to get in touch.